What is the IP Portal?

The IP Portal is an easy-to-use, transparent call and message management interface, enabling efficient handling and supervision of all telecommunications. It displays all calls and related information on a single online platform. The IP Portal also functions as a Tele CRM system. Calls, their statuses, and associated notes can be managed based on different levels of access permissions.

Does It Require Installation?

The IP Portal does not need to be installed, as it operates on a cloud-based system and can be managed online in real-time. Its use is incredibly user-friendly, making it immediately operational in all aspects after setting up our Smart Call Center. It is accessible anytime, from any device. The IP Portal effortlessly provides comprehensive and simple call management, without the need for specialized personnel or additional staff.

How Does the IP Portal Work?

The IP Portal operates around the clock to ensure everything runs flawlessly and under control. It doesn't need to be started or shut down. In the background, the IP Portal continuously collects and logs incoming and outgoing calls, SMS, and events, even without intervention. It doesn't just gather and log information but also organizes it. Calls and messages are easily retrievable, and Tele CRM comments and actions are also recorded. Within the IP Portal, permissions can be set, ensuring that each user accesses only the necessary or permitted information.